Privacy Policy

About Digital Life Essentials

Digital Life Essentials (“DLE”) provides website, resume, organization, Empire Building, and Tech Learning & Instruction services. DLE is a single-member LLC based in Forest Hills, Queens, New York.

This policy explains what information DLE collects when you visit www.digitallifeessentials.com, contact DLE, book a consultation, or use DLE’s services, and how DLE handles it. Questions can go to Hello@DigitalLifeEssentials.com.

Information collected

When you book a consultation. DLE’s booking takes your name and email address, and optionally your phone number. On the general consultation, you can also tell DLE, in your own words, what you would like to talk through. DLE also records the date, time, and time zone of the booking.

When you complete a service intake form. After booking, you may be asked a few short questions specific to the service you are interested in, so DLE can prepare. These are mostly multiple choice, with a few open-text questions. Identity details are not re-collected at this step.

When you reach out. The contact form collects your name, email address, and message.

During services. To do the work, you may share materials with DLE, such as your resume and career history for resume services, or files and access for website and organization work. DLE uses these only to deliver the service you hired DLE for, and does not use your materials for any other purpose without your explicit consent.

Information collected automatically. DLE does not use analytics or visitor-tracking on this site. Like most websites, DLE’s hosting provider may record standard technical information, such as IP address and browser type, to deliver and secure the site.

DLE designs intake forms to collect only what is needed, and these forms never ask for sensitive information such as financial account numbers, Social Security numbers, or passwords.

Sensitive information and payments

DLE treats certain information as sensitive, including payment card data, government ID numbers, voice recordings, and account credentials, and applies heightened protection to it.

Payments are processed by Stripe, a PCI-compliant payment processor. Your card details are handled by Stripe. DLE does not store your card details, and payment information never passes through DLE’s intake forms, automation, or email.

Session recordings

If DLE records a consultation or working session, DLE records audio only and never video, and asks for your consent first. Recordings are used to produce notes and summaries, are stored internally, and are deleted once the transcript and summary are filed. DLE does not keep a recording beyond that without your explicit written consent.

How your information is used

DLE uses the information collected to:

• Respond to your questions and consultation requests
• Prepare for and deliver the services you hired DLE for
• Communicate with you about your booking or engagement
• Meet legal, tax, and recordkeeping obligations

DLE does not sell your personal information.

DLE does not currently send marketing or newsletter emails. If DLE introduces them, DLE will ask for your consent first and include a way to unsubscribe in every message.

Cookies

This site uses only essential cookies needed for it to function. DLE does not use analytics, advertising, or tracking cookies, so no cookie consent banner is required. Some pages embed third-party tools for booking and forms, and those tools may set their own cookies, governed by their own privacy policies.

Service providers

DLE uses a set of trusted tools to operate the business, and some of them handle your information on DLE’s behalf. DLE shares information with them only as needed to run DLE’s service, and requires each to use encrypted connections, maintain a published privacy policy, not sell user data, and delete data on request.

The tools DLE relies on, by function:

• Online forms and intake
• Workflow automation between tools
• Records and client database
• Consultation booking
• Session recording and transcription
• Email and workspace
• Invoicing
• Website code hosting for client projects
• Phone and text
• Digital contact card
• Payment processing

DLE does not sell or rent your personal information, and does not share it with third parties except as needed to deliver DLE’s service or where required by law.

How long your information is kept

DLE keeps personal information only as long as needed, then deletes it:

• Consultation and intake responses: kept in DLE’s form tool for up to 90 days, then deleted. The relevant details are retained in DLE’s client records.
• Automation logs: purged within 7 days.
• Session recordings: deleted once the transcript and summary are filed.
• Client records: kept for the length of your engagement plus three years, then deleted or anonymized unless you have a later active engagement.
• Invoices and financial records: kept for seven years, as required for tax purposes.

How your information is protected

DLE takes reasonable steps to protect the information it holds:

• Information moving between DLE’s tools travels over encrypted connections.
• Information is stored only in approved, access-controlled locations.
• Account credentials and keys are kept in a secure credential store, never in plain documents or email.
• If a data incident occurs, DLE acts within 24 hours to contain it, and will notify affected people promptly where their information was exposed.

No method of transmission or storage is completely secure, and DLE cannot guarantee absolute security.

Your choices and rights

You can:

• Ask what personal information DLE holds about you
• Ask DLE to correct or delete it
• Opt out of any non-essential communications

To make a request, email Hello@DigitalLifeEssentials.com. DLE will respond within a reasonable time.

This policy is designed to meet the reasonable-safeguards requirements of the New York SHIELD Act, appropriate to the size and complexity of a single-member LLC.

Children’s privacy

DLE’s services are intended for adults. DLE does not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact Hello@DigitalLifeEssentials.com and it will be deleted.

Links to other sites

This site may link to other websites. DLE is not responsible for the privacy practices of those sites. Reviewing the privacy policies of any linked sites is recommended before sharing personal information.

Changes to this policy

DLE may update this policy from time to time. When updated, the date at the top of this page will be revised.

Contact Information

Digital Life Essentials
Forest Hills, Queens New York
Hello@DigitalLifeEssentials.com
(347) 508-2184